Functional tester - Commercial channels and products

About the job

Domain

You will be joining the dynamic and talented Transversal test team within YPTO's Business Area "Commercial Channels & Products." This team plays a crucial role in shaping the future of our commercial channels and product offerings, driving innovation, and enhancing the overall customer experience. The Business Area “Commercial Channels & Products” is the IT partner of SNCB-NMBS’s Directorate for Marketing & Sales. This directorate manages all sales channels (front-end as well as back-end) and aftersales solutions of NMBS[1]SNCB. These include NMBS-SNCB’s website, mobile app, cashdesk, ticket vending machines, sales on board and the B2B sales channels.

Position Summary

As a Functional Analyst you will play a crucial role in safeguarding the quality of our customer-facing applications through efficient and reliable functional testing. You will design, implement, and maintain functional test scripts with a strong focus on front[1]end UI testing using Xray. Working in a dynamic Agile environment, you will collaborate closely with developers, analysts, and testers to ensure early detection of issues, seamless delivery, and a great end-user experience.

Your responsibilities

• Design, create, and maintain front-end functional test scripts using Xray in Jira

• Convert high-level functional analyses into detailed test scripts

• Define and maintain test plans, regression test sets, and test data

•  Log, report, and track defects and incidents using Jira and Xray

• Actively participate in Agile ceremonies (refinement, sprint planning, 3 Amigos, retrospectives)

• Set up, maintain, and plan regression test sets for continuous validation

• Ensure test coverage meets both quality standards and business requirements

• Contribute to the continuous improvement of QA processes and practices

• Document and share best practices using Confluence, Xray, and Jira

• Maintain traceability between requirements, test cases, and defects

Required Hard Skills & Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent field

• 7+ years of proven experience in functional testing of front-end applications

• 5+ years of demonstrable experience in test planning, maintenance, and regression testing

• Strong knowledge (5+ years) of Jira, Xray, and Confluence for test management

• Experience in functional testing within Agile teams (5+ years)

• Automation experience is a strong plus

• ISTQB Foundation certified (or willing to obtain soon)

Desired Soft Skills

• Analytical Thinking: Able to translate complex requirements into effective test cases

• Proactive Communication: Reports defects and shares insights clearly with stakeholders

• Collaboration: Actively participates in Agile ceremonies (refinement, planning, retrospectives)

• Adaptability: Comfortable with shifting priorities and evolving project needs

• Attention to Detail: Detects subtle UI and functional issues

• Ownership & Accountability: Ensures quality outcomes and test reliability

• User-Centric Mindset: Understands business and end-user expectations

• Time Management: Prioritizes tasks efficiently in a fast-paced environment

• Continuous Learning: Open to new tools, methods, and feedback

• Language proficiency: English + Dutch or French (both at C1 level spoken & written)

Our offer

Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:

• the possibility to work remotely + flexible working hours;

• 35 days of leave;

• a company car + a public transport season ticket;

• a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);

  • hospitalisation and dental care for the whole family;

  • outpatient costs (= medical costs separate from hospitalisation);

  • group insurance: supplementary pension, work disability and death (cafeteria plan);

  • accidents at work (extralegal);

• meal vouchers and eco-vouchers;

• net allowances for remote working and carwash + internet budget.

Furthermore, you will have:

• A challenging role in a meaningful, people-focused sector

• A collaborative and supportive Agile environment

• Opportunities for growth in automation and quality engineering

• Certification support and access to learning resources