Software Asset Officer

The Business Request Fulfilment team includes diverse IT office equipment, mobile phone equipment and office software.

We are looking for a Software Asset Officer for this team.

Your main responsibilities in this position are:

• Administrative management of software requests:

• handling requests from employees
• planning deliveries and effective delivery of materials within Ypto
• closing requests after software delivery;

• Ensuring the administration regarding requests and incidents;

• Providing local support at Ypto;

• Requesting tenders from various suppliers;

• Managing the Asset Database CMDB;

• Acting as a backup for the Buyers;

• Acting as a contact person for the end users and the transporters;

• Keeping the catalogue up-to-date.

Key Responsibilities:

• Software Licensing Management:
  • Act as the primary contact for software license procurement, ensuring compliance with company policies and procedures.
  • Validate software licenses to maintain accurate records and prevent unauthorized usage.
• Software Portfolio Optimization:
  • Proactively review and analyze the software portfolio to identify opportunities for optimization and cost savings.
  • Monitor software usage and spending trends to recommend strategies for asset optimization.
• IT Asset Strategy Alignment:
  • Collaborate with IT management to align software asset strategies with the organization's overall strategic goals.
• Reporting and Analysis:
  • Generate and present software asset reports and metrics to support IT management in decision-making.
  • Research industry best practices and benchmark our practices to identify areas for improvement.
• Policy Development:
  • Assist in the development of policies and procedures to guide the organization towards achieving IT Asset Management goals.

Required Skills and Qualifications:

• Technical Skills:
  • Strong analytical and problem-solving skills
  • Proficiency in O365
  • Experience with ITAM tools, preferably Snow License Manager and/or ServiceNow, ERP systems is preferred but not mandatory
  • Language: Dutch and/or French + English

• Soft Skills:
  • Self-driven and adaptable
  • Excellent communication and collaboration skills
  • Ability to work effectively in a multinational team

Education and Experience:

• 2+ years of hands-on experience in Software/Asset Management
• ITAM Certification (or equivalent experience) is preferred but not mandatory

Our offer

Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:

• the possibility to work + flexible working hours;

• 35 days of leave;

• a public transport season ticket;

• a target bonus;

• a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);
• hospitalization and dental care for the whole family;
• outpatient costs (= medical costs separate from hospitalization);
• group insurance: supplementary pension, work disability and death (cafeteria plan);
• accidents at work (extra legal);